This Privacy Policy describes how Sree Naturals (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://sreenaturals.in (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
– Basic contact details including your name, address, phone number, email.
– Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
– Account information including your username, password, security questions.
– Shopping information including the items you view, put in your cart or add to your wishlist.
– Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). This may include cookies, browser information, device information, IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
– Companies that support our website and services, WooCommerce, and related service providers.
– Payment processors that collect payment information to process transactions.
– Analytics and advertising partners that help us understand website usage and improve our services.
How We Use Your Personal Information
– To process orders and payments.
– To create and manage your account.
– To arrange shipping, returns and exchanges.
– To provide customer support.
– To improve our website and services.
– To send promotional communications where permitted.
– To prevent fraud and maintain website security.
Cookies
Like many websites, we use Cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
How We Disclose Personal Information
We may disclose your personal information to:
– Vendors and service providers who assist us with website operation, payment processing, analytics, customer support, cloud storage, fulfillment and shipping.
– Business and marketing partners.
– Legal authorities where required by law.
– Our affiliates when necessary for business operations.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
User Generated Content
If you submit reviews or other public content on our website, that content may be publicly visible. We cannot guarantee how others may use information you choose to make public.
Third Party Websites and Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from children.
Security and Retention of Your Information
We use reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to provide our services and comply with legal obligations.
Your Rights and Choices
Depending on applicable law, you may have the right to:
– Access your personal information.
– Correct inaccurate information.
– Delete your personal information.
– Request a copy of your personal information.
– Restrict or object to processing.
– Withdraw consent where applicable.
– Opt out of promotional communications.
To exercise these rights, please contact us using the details below.
Complaints
If you have concerns about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to contact your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed in countries other than your own where our service providers operate. We take appropriate measures to protect your information in accordance with applicable laws.
Contact
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Sree Naturals
Website: https://sreenaturals.in
Email: sreenaturals12@gmail.com
Phone: 8330943036
Address:
Store 1
Plot no 206,Road No 11, Silicon Valley, Ayyappa Society, Khanampet, Hyderabad – 81
Store 2
D.No.1-2-49/15, Beside Vasista’s Srilaxmi Take away, Near JNTU Metro Station, Nizampet Cross Road, Hyderabad- 85